YOUR DATA

Request data deletion.

Plan & Paint is operated by Cheek Consulting, LLC. You can request deletion of your account or personal data by contacting our support team. You do not need to sign in to submit a request.

How to send your request

1. Email support@planandpaint.com with the subject Plan & Paint data deletion request.
2. Include the email address associated with your Plan & Paint account. If possible, send the request from that address.
3. Tell us whether you want your entire account deleted, specific project information deleted, or only your Facebook or Google login connection removed. Include the project name if relevant.

Do not send your password, payment card details, or Google or Facebook access tokens. If you no longer have access to your account email, tell us so we can discuss another way to verify ownership.

What happens next

Our support team handles deletion requests manually. We will verify ownership before changing or deleting account data, confirm the scope of the request, and reply when the request has been completed or explain any information we need to proceed. You can reply to the same email thread for a status update.

An account deletion request can cover your account profile, stored social-login identifiers, and associated personal project data, including uploaded photos or blueprints, generated models, saved paint combinations, and color sheets. Deleting your account removes your access to that data, so save any results you want to keep before confirming deletion.

If you belong to a builder-managed or shared project, we will distinguish your personal account information from records belonging to the builder or other users. We may need to retain limited records for billing, legal obligations, security, or resolving disputes. If any information must be retained, we will explain the reason and applicable retention details in our response. Copies you or other people have downloaded or shared are outside our control.

Facebook and Google sign-in

Use the same email instructions above to request deletion of data associated with Facebook or Google sign-in. You can also remove Plan & Paint from your connected apps in your Facebook or Google account settings. Removing that connection there does not itself delete your Plan & Paint account, project data, or billing records.

If you only want to disconnect social sign-in and keep your projects, say so in your request. Make sure you have another way to sign in; the password reset page can help you set a password for your account email.

Subscriptions and payments

If you have an active builder subscription, cancel it through your account's billing portal or ask support to help when requesting deletion. Removing a Facebook or Google connection does not cancel a subscription. A deletion request is not automatically a refund request; tell us separately if you want a charge reviewed.

For more information, see our Privacy Policy.