PLAN & PAINT
Terms of Service
Version 2026-09-23
These terms govern your use of Plan & Paint, operated by Cheek Consulting, LLC in Georgia, USA (“we,” “us,” or “our”). By agreeing to these terms when creating an account, you enter into an agreement with Cheek Consulting, LLC. Questions can be sent to support@planandpaint.com.
1. Your account
You must be at least 18 and able to enter into this agreement. If you use the service for a company, you confirm that you have authority to act for it. Provide accurate account information, protect your sign-in credentials, and notify us if someone accesses your account without permission. Signing in with Google or Facebook does not change these responsibilities.
2. What the service provides
Plan & Paint helps homeowners and builders explore paint colors using digital home models, saved combinations, screenshots, and color sheets. Models may be created from photographs or blueprints using automated tools and human review. Availability and included features depend on your plan and project status.
Models are visual aids, not architectural, engineering, surveying, construction, or paint-quantity specifications. They may omit or approximate dimensions, materials, features, or details. Review your model and tell us about problems before relying on it to make decisions.
3. Paint colors and project decisions
Screen and printed colors are approximate. Lighting, screens, printers, surface texture, existing finishes, and application methods can change how paint looks. Confirm colors with physical samples on your actual home before purchasing paint or hiring a contractor. We do not guarantee a match between a digital preview and a finished project.
You and your contractor remain responsible for product selection, measurements, preparation, workmanship, permits, and any homeowner association or other required approvals. Creating a color sheet records a selection; it does not order paint, hire a contractor, or constitute construction approval.
4. Photos, blueprints, and other uploads
You retain your rights to the content you upload. You must own that content or have permission to upload it and authorize its processing, including any necessary permission from a property owner, architect, photographer, builder, or other rights holder. Avoid uploading unnecessary personal or sensitive information.
You grant us a nonexclusive permission to host, copy, process, and adapt your uploads as needed to provide and support the service, including creating models and using service providers for processing. This permission does not transfer ownership of your original uploads. These terms do not grant us permission to use your home or uploads in public advertising.
Account information and processing of personal information are described in our Privacy Policy. Builders are responsible for inviting authorized people and having permission to share project information with them.
5. Service materials and your results
We and our licensors retain rights to the software, site design, sample models, and other materials we supply. You may use the model-viewing features provided with your account and use or share screenshots and color sheets for your home or authorized client projects. This does not grant ownership of our software, a right to resell the platform, or a right to download source model files unless expressly included in your purchase.
6. Plans, payments, and access
Creating a free account does not authorize a charge. Paid features require a separate purchase or subscription. Review the price, included conversions, project limits, access period, and billing terms displayed before checkout. Payment processing is handled through Stripe.
Homeowner purchases are one-time purchases rather than recurring subscriptions. Standard paid homeowner model-editing access lasts 180 days from model approval. Saved selections remain accessible from your account after editing access expires, subject to account availability. Interior upgrades and other additional services may require a separate purchase.
Builder subscriptions renew automatically at the plan's stated price and interval unless canceled. Where offered, the seven-day builder trial requires a payment method and converts to a paid subscription unless canceled before it ends. Included conversion allowances reset with the paid billing period; purchased conversion credits do not expire under the current plans. Project access for invited homeowners may also depend on the builder's settings and the project's status.
You can manage or cancel a builder subscription through the billing portal linked from Company settings. Cancellation stops future renewals under the terms displayed there; it does not itself request a refund. Contact support if you cannot access the cancellation controls. Material billing changes will be communicated before they take effect as required by applicable law.
7. Problems, cancellations, and refund requests
If a conversion cannot be completed, a model has a problem, or you believe a charge is incorrect, contact support@planandpaint.com with your project and purchase details. We will review requests for corrections, cancellation, or refunds based on the issue, work performed, terms disclosed at purchase, and applicable law. This section does not promise an automatic refund or limit any refund or other consumer rights you have under applicable law.
8. Acceptable use and service availability
Do not use the service unlawfully, upload content that infringes another person's rights, attempt to access someone else's account or private files, interfere with security, or abuse the service through spam or excessive automated requests. We may restrict access when reasonably necessary to address abuse, security threats, nonpayment, or violations of these terms.
We work to keep the service available, but cannot promise uninterrupted access or error-free models. Keep your own copies of original uploads and exported results. Contact support to request account deletion or discuss access to your records. Retention and deletion are subject to applicable legal requirements and our Privacy Policy.
9. Disclaimers and liability
To the extent permitted by applicable law, the service is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or noninfringement. We do not guarantee a particular painting, construction, business, or financial result.
To the extent permitted by applicable law, Cheek Consulting, LLC is not liable for indirect or consequential losses, including lost profits, arising from use of the service. Nothing in these terms excludes liability for fraud, willful misconduct, or other liability that cannot legally be excluded, or removes mandatory consumer protections.
10. Governing law and changes
Georgia law governs these terms, subject to applicable federal law and any mandatory protections available where you live. Please contact us first to try to resolve a dispute. These terms do not require binding arbitration or waive your right to bring a claim in a court with jurisdiction.
We may update these terms and will identify the new version on this page. Material changes will be communicated, and additional agreement obtained when required by law. Changes will not retroactively remove rights that already accrued.